Always kind, cheerful and helpful. We use this post office regularly as my husband sends his eBay items from there.
TERRIBLE! The mail carriers & supervisor CAN NOT do their jobs right. I had trouble with receiving my mail, so they assigned 3 different sub-carriers who started delivering mail in my neighborhood and that's when things got worst. I started receiving important mail that belonged to my neighbors, but still not my own. I called the supervisor name Amy who stated that she leaves before the carriers are back and haven't spoke back to them to see how things were going. I suggested to her to leave the carriers a note in the morning so that the problem can get fixed. Amy was of no help because she made it seem like she didn't wanna work over to talk to the carriers, and that she's too busy to leave a note. I will be taking this matter further because she should be fired along with the rest of the carriers who carelessly delivers mail on my block.
The most rude staff ever. The number we were given initially for the 11th street office didn't work. When my husband asked for clarification on something that they told him, they were rude to him. All we wanted to do was find out where our package was. We did get an explanation, but the customer service people, seemed very rude.
I have the best letter carrier on earth. I also find the staff at the post office very helpful. There are a couple of post offices in NY that give new meaning to the word rude.
USPS - usually a wait as it seems under staffed. Building and parking lot is in need of repairs.
United States Postal Service is a US Post Office based in Rock Island, Iowa. United States Postal Service is located at 2633 11th St, Rock Island, IL 61201, USA.
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